We build and operate production AI systems.
We build agents, recommendation systems, and search over your own data, with the evaluation and telemetry that keep them trustworthy once real users depend on them.
- Two-week loops
- each one ends in working software
- Full handover
- modular, documented, yours to evolve
- No middle layer
- you work with the engineers who build it
Trusted by
Capabilities
What we build, and keep running.
Agents and automation
Live agents in front of real users, with deterministic stage boundaries and bounded iteration counts. We reach for agents where they earn their complexity.
Personalization and ranking
Content-based, collaborative, and hybrid recommendation, delivered with the experimentation framework and SOPs your team needs to keep improving it safely.
Search systems
Search and question answering across your own content, with every answer traceable to a source. Hybrid keyword and semantic search, gated by search-quality evaluation before it goes live.
Content generation at scale
Publish-ready, on-style output in volume and in multiple languages, validated against your editorial rules before it reaches your CMS.
Data and entity resolution
Pipelines over millions of records a day, with deduplication, schema normalisation, and the monitoring that keeps the output trusted by the people who depend on it.
Rescue and stabilisation
Codebase and workflow audits, restored test and CI hygiene, baseline monitoring, and a prioritised roadmap for a system that has stopped being safe to change.
Work
Systems we designed, shipped, and still operate.
How we work
Every engagement runs the same five stages.
- 01
Intake
We scope the problem, agree what done means, and agree how the result will be measured before any code is written.
- 02
Build
Two-week iteration loops shaped by direct client and end-user feedback, with working software in front of real users early.
- 03
Evaluate
Evaluation sets covering accuracy, quality, and latency, run on every change. Nothing reaches production without passing its gate.
- 04
Ship
Staged deployment with rollback, and version control over models, configuration, and the data they depend on.
- 05
Operate
Monitoring, alerting, and cost tracking, plus a complete handover package of modular steps with explicit interface contracts, so your team can evolve the system without us.
References
What the people who hired us say.
Helped transform a system riddled with errors that had little trust from the business into a system trusted and used daily by executives and local teams.
Abiramy H. · Product Director, DeliverooExceeded the expectations of myself and my entire team in every regard. What truly sets Iwana Labs apart was the speed of execution without compromising on quality.
Dr. Mark H. · Professor, Universität HamburgDelivered results that exceeded our expectations in a remarkably short period of time.
Vignesh T. · Lead Engineer, Awin GlobalHave a system that needs to work in production?
Tell us what you are building, or what has stopped working. Thirty minutes, no pitch deck.